FAQS
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Couldn’t find what you were looking for? We have a selection of frequently asked questions answered for you below, please browse before getting in touch.
FAQs for our Wireless Solutions
We’re reinventing WiFi for bulletproof connectivity, using state of the art networking technology.
Connectivity & WiFi
How much will WiFi for my event cost?
Costs vary based on coverage, duration, internet requirements, and user numbers. Smaller events start from £2,500, while large-scale deployments can exceed £100,000.
What is high availability?
High availability means built-in resilience. We design networks with backup systems so if something fails, your event stays online.
How long does installation take?
From 1 day to several weeks, depending on site size, cabling, and complexity.
How do you minimise disruption during installation?
We pre-configure everything off-site, so on-site deployment is fast, efficient, and coordinated.
Do we need to provide an internet connection?
No, we can supply fully managed internet (fibre, Starlink, 5G), including backup options.
Will WiFi work with large crowds?
Yes, our networks are designed for high-density environments, maintaining performance under load.
Can you provide separate networks?
Yes, we segment networks for payments, operations, staff, media, VIPs, and public access.
Do you support card payments?
Yes, payment traffic is prioritised to ensure fast, reliable transactions.
What happens if something goes wrong?
We monitor networks in real time and provide on-site and remote support to resolve issues quickly.
How far in advance should we book?
As early as possible, especially for fibre installs. We can often support shorter lead times if needed.
CCTV & Event Security
Do you provide CCTV for events?
Yes, we deploy temporary CCTV systems covering entrances, perimeters, and high-traffic areas.
Can CCTV be monitored live?
Yes, live viewing is available on-site or remotely.
Is footage recorded?
Yes, we provide recording and storage for post-event review if required.
Can this integrate with our security team?
Yes, we work alongside your security provider to support their operations.
People Counting & Analytics
Do you offer people counting?
Yes, we provide footfall and crowd analytics across your site.
How accurate is it?
We use advanced sensors and analytics to deliver highly accurate data.
What can we use the data for?
Crowd management, safety monitoring, layout optimisation, and post-event insights.
Can we view this data live?
Yes, via real-time dashboards.
PA & Communications
Do you provide PA systems?
Yes, for announcements, safety messaging, and event communications.
Can PA cover large sites?
Yes, systems are designed for clear coverage across complex environments.
Can announcements be centrally controlled?
Yes, allowing fast, coordinated messaging across the site.
Event Technology & Integration
What other technology do you provide?
WiFi, internet, CCTV, people counting, PA, and integrated event tech solutions.
Can everything be integrated into one system?
Yes, we design fully integrated solutions so all services work together seamlessly.
Do you provide central monitoring?
Yes, giving you full visibility of your event infrastructure in real time.
Can you support large or multi-site events?
Yes, we regularly deliver for complex, large-scale environments.
Do you work with other suppliers?
Yes, we collaborate closely with production, security, and event teams.
Can the system scale during the event?
Yes, our solutions are designed to scale as requirements evolve.
Why use a single provider?
It ensures everything works together, reduces complexity, and gives you one point of accountability.
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